Shipping, Return and Refund

Shipping, Returns & Refund Policy – www.beaswagster.com

This policy outlines the shipping, delivery, return, and refund procedures for purchases made through www.beaswagster.com.

1. Shipping Policy

We aim to process and dispatch orders as quickly as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or holidays may be processed on the next working day.

Delivery Timeline

Delivery timelines depend on the shipping destination.

Typical delivery timelines:

  • Metro cities: 3–5 business days
  • Other cities and towns: 4–7 business days
  • Remote areas: up to 7–10 business days

Delivery timelines are estimates and may vary due to logistics conditions.

2. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.

From time to time, free shipping promotions may be offered on qualifying orders.

3. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email or message
  • A tracking number to track your shipment.

4. Delivery Issues

If you experience any issues such as:

  • delayed delivery
  • damaged packaging
  • missing items

please contact us within 48 hours of delivery so we can assist you.

5. Returns Policy

We want you to be satisfied with your purchase.

Products may be eligible for return under the following conditions:

  • Return request is raised within 7 days of delivery
  • Product is unused and in original condition
  • All tags, packaging, and accessories are intact
  • Proof of purchase is available

Returns may not be accepted for:

  • Used or damaged products
  • Products returned without original packaging
  • Items marked as non-returnable or final sale

6. Return Process

To initiate a return:

  1. Email our support team with your order number and reason for return.
  2. Our team will review the request and provide return instructions.
  3. The product must be securely packed and shipped back as instructed.

In some cases, we may arrange reverse pickup, depending on service availability.

7. Refund Policy

Once the returned product is received and inspected, refunds will be processed.

Refunds will be issued:

  • To the original payment method, or
  • As store credit, depending on the situation.

Refund processing timelines:

  • 7–10 business days after approval.

Shipping charges, if applicable, may not be refundable unless the return is due to an error from our side.

8. Exchange Policy

If you received a product that is:

  • defective
  • damaged
  • incorrect

please contact us within 48 hours of delivery, and we will arrange for a replacement or exchange wherever possible.

9. Contact Information

For any shipping, return, or refund queries, please contact:

BrandUtsav – Swagster

Address:
Vaibhav Khand, Indirapuram
Ghaziabad – 201014
Uttar Pradesh, India

Website: www.beaswagster.com

Email: support@beaswagster.com