Cancellation Policy
Cancellation Policy – www.beaswagster.com
This Cancellation Policy applies to orders placed on the website www.beaswagster.com, operated by BrandUtsav under the brand Swagster.
We understand that sometimes you may need to cancel an order. The following terms explain when and how cancellations can be made.
Order Cancellation by Customer
You may request cancellation of your order before it has been shipped.
To cancel an order, please contact our customer support team with:
- Your order number
- The reason for cancellation
Once the request is received, we will review the order status and confirm whether cancellation is possible.
If the order has already been shipped, it cannot be cancelled. In such cases, you may refer to our Returns & Refund Policy for assistance after delivery.
Cancellation by BrandUtsav
BrandUtsav reserves the right to cancel an order under certain circumstances, including but not limited to:
- Product being out of stock
- Incorrect pricing or product information displayed on the website
- Payment failure or verification issues
- Orders flagged as suspicious or fraudulent
- Logistics or delivery limitations in certain locations
If an order is cancelled by us after payment has been received, the full amount will be refunded to the original payment method.
Refunds for Cancelled Orders
If your cancellation request is approved:
- The refund will be initiated to the original payment method
- Refund processing may take 5–10 business days, depending on your bank or payment provider
Contact for Cancellation Requests
For cancellation requests or queries, please contact:
BrandUtsav – Swagster
Email: support@beaswagster.com
Please include your Order ID for faster assistance.