Privacy Policy

Privacy Policy – www.beaswagster.com

BrandUtsav (“Company”, “we”, “our”, or “us”) operates the website www.beaswagster.com under the brand Swagster. We value the trust you place in us and are committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, store, process, and protect information provided by visitors and customers (“you”, “your”, or “user”) while using our website or purchasing products from us.

By accessing or using our website or providing your information, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect information only when it is necessary to provide our services, process orders, improve customer experience, or communicate with you.

Information may be collected when you:

  • Purchase a product from our website
  • Register an account or subscribe to updates
  • Contact us for support or queries
  • Participate in promotions, surveys, or campaigns

The information collected may include:

  • Name
  • Email address
  • Mobile/telephone number
  • Shipping address
  • Billing address
  • Order details and purchase history

We do not store your credit card details or net banking credentials. Payment transactions are processed through secure third-party payment gateways that comply with industry security standards.

Sensitive Personal Data or Information (SPDI)

For the purposes of this policy, Sensitive Personal Data or Information (SPDI) shall have the meaning assigned under:

  • the Information Technology Act, 2000, and
  • the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Where applicable, the term Personal Information in this policy may include SPDI in accordance with the requirements of applicable law.

How We Use Your Information

The information we collect may be used for the following purposes:

  • Processing and fulfilling your orders
  • Delivering purchased products to your address
  • Providing customer support and responding to queries
  • Sending order confirmations, updates, and service notifications
  • Improving our products, services, and website functionality
  • Understanding customer preferences and usage trends
  • Informing you about new launches, promotions, or special offers
  • Complying with legal obligations or responding to lawful requests from authorities

Your information is used strictly for legitimate business purposes related to our operations.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Recognize returning visitors
  • Understand website traffic patterns
  • Improve website performance and usability

The information collected through cookies is anonymous and does not personally identify you.

You may choose to disable cookies through your browser settings. However, doing so may affect certain features or functionality of the website.

Advertising and Third-Party Tracking

We may use third-party service providers to display advertisements on our behalf across the internet.

These partners may collect anonymous browsing information using technologies such as pixel tags or cookies to understand user interests and display relevant advertisements.

This data does not include personally identifiable information such as your name, email address, phone number, or physical address.

Sharing and Disclosure of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes.

However, your information may be shared in the following situations:

  • With logistics or delivery partners for order fulfilment
  • With payment gateways for processing transactions
  • With service providers who support our business operations
  • When required by law, court order, or government authority
  • In connection with a merger, acquisition, restructuring, or sale of business assets

Any third party receiving such information will be required to maintain reasonable confidentiality and security standards.

Accuracy of Information

You represent and warrant that the information provided by you is true, accurate, and up to date, and that you have the necessary rights and permissions to provide such information.

Your Rights

You have the right to:

  • Access the personal information you have shared with us
  • Request correction or modification of inaccurate information
  • Withdraw consent for the use of your personal information

Requests related to your data may be sent to us via email. Please note that withdrawing consent may limit our ability to provide certain services.

Certain information may not be altered or deleted where retention is required under applicable laws or legal proceedings.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration.

In certain cases, data may be stored or processed by trusted third-party service providers within or outside India. We require such partners to maintain appropriate security standards for protecting your data.

However, despite best efforts, no system can be completely secure. We shall not be held responsible for losses resulting from events beyond our reasonable control, including but not limited to:

  • natural disasters
  • cyber attacks or hacking
  • government actions
  • technical failures or system outages

Updates to This Privacy Policy

BrandUtsav reserves the right to modify or update this Privacy Policy at any time to reflect changes in business practices or legal requirements.

Any updates will be posted on www.beaswagster.com, and where appropriate, communicated via email.

Grievance Redressal

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, you may contact our Grievance Officer:

BrandUtsav

Grievance Officer: Customer Support Team
Address:
Vaibhav Khand, Indirapuram
Ghaziabad – 201014
Uttar Pradesh, India

Email: support@beaswagster.com (or your preferred email)

We will make reasonable efforts to resolve your concerns promptly.